About us

Founded in September 1994, SAEN has been a trusted partner to tile and ceramic manufacturer across the Middle East, providing top-quality sales and services. During the past 3 decades, SAEN has built lasting relationships with its clients and established itself as a leading supplier of spare automation parts tailored to the unique needs of the tile and ceramic industry.

Today, SAEN plays a vital role in ensuring smooth, uninterrupted industrial operations. We offer an extensive inventory of new, used and hard-to-find automation parts, ready to deploy whenever production challenges arise. Our commitment to speed, reliability and technical expertise means your machinery is back up and running with minimal downtime.

At SAEN, we don’t just supply parts — we deliver peace of mind and keep your business moving forward.

Customer-First

At SAEN, customers are at the heart of everything we do. we focus on our customers across the whole business and we are committed to understand their needs and to exceed their expectations in every interaction.

Urgency

We honor every commitment with a sense of urgency and accountability. Our team ensures prompt response, reliable service and timely delivery every time clients call us.

Collaboration

Strong relationships drive success. We work closely with our customers and partners through regular engagement, fostering collaboration that enhances efficiency and delivers real results.

Innovation

We bring innovation, automation and technology together to help transform your business and create growth that outperforms your competition.

Vision:

Identifying the specialized needs of industrial factories and providing high-quality services and products at competitive prices in order to become the best, most respected and most successful supplier of industrial parts in the Middle East and Africa.

Mission:

To enable the continuity of the production process by delivering essential spare parts quickly and affordably. We provide managers and technical employees of industrial factories a peace of mind.

Where to Find Us

We are located in Dubai’s dynamic business district and we are positioned to deliver to your locations throughout the Middle East, North and East Africa.

Activities:

At SAEN we continuously take steps to build relationships with clients that will nurture consultation and collaboration in order to deliver the following exceptional services in a timely manner:

Sourcing Manufacturers & Suppliers: We locate trusted manufacturers and suppliers of spare parts for equipment and devices used in industrial production lines.
Cost-Effective Solutions: We identify the right spare parts with the required quality standards and at the best prices possible in order to help reduce operational costs for our clients.
Procurement Management: We handle all aspects of remittance and purchasing on behalf of clients, ensuring full compliance with government laws and regulations.
Logistics Coordination: We work with international transport companies to arrange fast, reliable and cost-efficient delivery of spare parts to our clients.
Global Partnerships: We establish and maintain strong relationships with both domestic and international manufacturers, enabling efficient price inquiries, purchases and timely deliveries.

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